This Item is pre order and may take longer than normal to ship! Please be patient! You will get a shipping confirmation email once shipped with a tracking number! That being said I try to get orders shipped out The week I receive the product from the manufacturer. Please allow 6-8 weeks for the order to arrive to you. I am only one person doing all orders so bear with me. You will get a confirmation email with a tracking number on your package. No refunds or exchanges unless it was a mistake on our part. All sales are FINAL.